LEGAL INFORMATION

This site is the property of GAS NATURAL EUROPE, a French société par actions simplifiée with a share capital of 2,996,895 euros and its registered office located at Tour Europlaza, 20 avenue André Prothin, La Défense 4, 92400 Courbevoie, registered with the Registry of Trade and Companies of Nanterre under the number 477 977 755 and whose Belgian subsidiary is located at 120 Avenue Louise, 1050 Brussels and registered with the Carrefour des Entreprises under the number 0 825.194.836.

The European Union VAT number of GAS NATURAL EUROPE in Belgium is BE0825194836.

The publication director is Mr Ramon LOZANO BUJER.

You can reach us by telephone on +33 (0)2 626 33 47.

By ministerial decree of 12 May 2010, GAS NATURAL EUROPE obtained an individual authorisation to provide natural gas in accordance with the Royal Decree of 12 June 2001.

GAS NATURAL EUROPE declares that it is subject to the Code of Good Conduct in terms of access to the natural gas transport networks as provided for by Article 15/5 undecies, paragraph 1, juncto, Article 15/14 paragraph 2, subparagraph 1, and paragraph 4, and Article 15/4, juncto, Article 15/14, paragraph 3 of the law of 12 April 1965 concerning the transport of gas and other products by pipelines, as published in the Belgian Monitor of 5 January 2011, and that it is able to carry out monitoring of its possible modification.

The hosting of the site is provided by SISMEO which offices are situated 42 rue Monge, 75005 Paris in France (Siret number 517 818 010 0027).

TECHNICAL INFORMATION

As a user of the site of GAS NATURAL EUROPE, you recognise that you are accessing and using this site under your full responsibility.

You recognise that you possess the skills and the means necessary to access and use the site of GAS NATURAL EUROPE. In this connection, you recognise that you have verified that the computer configuration of the site of GAS NATURAL EUROPE corresponds to your own computer equipment and that it does not contain any virus that may alter your computer system or cause you any harm whatsoever.

GAS NATURAL EUROPE may not in any event be held responsible for any damages or viruses whatsoever which may possibly affect your computer equipment after consulting the site.

GAS NATURAL EUROPE informs you that the site is accessible 24 hours a day and 7 days a week, with the exception of cases of force majeure, computer difficulties, difficulties connected with the telecommunications networks or other technical difficulties.

Finally, for reasons of necessary computer maintenance, GAS NATURAL EUROPE may interrupt access and use of its site. It shall, however, make an effort to inform the users in advance of the interruption of access and use.

UPDATES

The information provided to you on the site of GAS NATURAL EUROPE derives from sources that are considered to be reliable. Nonetheless, despite all of the precautions taken by GAS NATURAL EUROPE, it may not be held responsible for possible inaccuracies, omissions, inexactness, errors, lack of updates or lack of exhaustiveness of the information contained on the site.

Moreover, GAS NATURAL EUROPE reserves the right to correct the information when errors are brought to its knowledge and, more generally, to modify or delete at any time and without advance notice all or part of the information.

You are thus invited to consult the legal statements regularly in order to possess updated information.

OBLIGATIONS OF THE USER

Compliance with the law

As a user, you undertake to comply with the law on protection of privacy of 8 December 1992 that is applicable.

In this connection, you undertake in particular to refrain from sending or transmitting by electronic mail or in any other manner any content which is illicit or harmful to GAS NATURAL EUROPE or a third party.

You undertake to respect the intimacy and privacy, the honour, the image, or the reputation of any physical person or legal entity.

You will refrain from usurping the identity of a third party.

You will undertake to use the site as well as the services proposed therein for purposes that correspond to their intended use.

Observance of intellectual property rights

You undertake to observe all intellectual or industrial property rights of any nature whatsoever.

PROTECTION OF PERSONAL DATA

Observance of the confidentiality of personal data

GAS NATURAL EUROPE respects the confidentiality of the personal data of its customers and/or the users of this site.

In fact, you are transmitting information concerning yourself by means of forms that you agree to complete. When the information is collected in order to allow you to access particular information or to order or pay for a service provided by GAS NATURAL EUROPE, certain of the information requested in the forms is of a mandatory nature. These fields are indicated by an asterisk. In this case, if you choose not to communicate this mandatory information, we will not be able to process your order.

In accordance with the law on the protection of privacy of 8 December 1992, you are hereby informed that the collection of the information that you transmit is intended to provide for the management of the contracts concerning you and the marketing operations realised by GAS NATURAL EUROPE. This transmitted information is consequently intended exclusively for the internal services of GAS NATURAL EUROPE which provide such contract management and marketing operations.

Finally, GAS NATURAL EUROPE retains the information collected during your visit to the site under reinforced conditions of security and for durations that are limited in proportion to the purposes for the collection. Moreover, the personnel of the internal services of GAS NATURAL EUROPE who have access to this information are subject to a confidentiality clause.

Right of access to your personal data

You possess the right to access, rectify and delete data concerning you and you may exercise this right by writing to:

GAS NATURAL EUROPE
Avenue Louise 120 – 6th floor
1050 Brussels

You may also exercise your right of access by contacting us by e-mail at the following address customerservicesbelux@gasnaturalfenosa.com, or by telephone on +32 (0)2 626 33 40.

Policy on the use of cookies

When you consult the site of GAS NATURAL EUROPE, cookies are deposited on your computer, tablet or portable telephone.

In fact, we take care to respond to the needs of our customers and to offer them services that are adapted to their needs and their interests.

Cookies are small computer files in text format that are stored by the browser on the hard disk of your computer when you visit our site. Thus, when you visit again, our server can recognise the cookie and provide us information on your previous visit.

You can at any time configure your browser in order to be warned, by a message being displayed on your screen, of the reception of cookies and you can prevent them being installed on your hard disk. If you decide to activate the option to block cookies, you may nonetheless continue to use the services of our site.

INTELLECTUAL PROPERTY

All of the content of our site (structure, tree structure, software, texts, data bases, designs, animated or still images, sounds, marks, logos, graphics, photos, etc.) is the exclusive property of GAS NATURAL EUROPE.

This content constitutes, as the case may be, either an intellectual work or distinctive signs (marks, designs and models, etc.) in the sense of the Intellectual Property Code.

Consequently, any total or partial representation or reproduction thereof without the express authorisation of GAS NATURAL EUROPE is strictly prohibited. We inform you that the failure to observe these intellectual and industrial property rights constitutes an infringement punishable by the Code cited above, and this may cause you to be held both civilly and criminally liable.